Commercial Insurance Business Systems Analyst

Our consultancy is looking for highly motivated and talented Commercial Business Systems Analysts. We are looking for peak performers who have a passion for business, a joy in solving problems and a work ethic that doesn't rest until the job is done.

Ideal candidates would possess 5-10 years of business analysis experience in the Property & Casualty insurance markets (commercial lines preferred), with critical thinking and leadership, including experience with implementation projects.  This person should have a strong familiarity with common P&C insurance operational processes as well as the ability to identify opportunities for process improvement. Candidates should have a strong familiarity with process flow modeling as well as Six Sigma and process standardization/improvement experience.  Candidates should have strong interpersonal skills, have superior oral and written communication skills, a client service focus, as well as the ability to identify opportunities for improvement, develop recommendations and implement complex solutions in a fast-paced environment.

PRIMARY RESPONSIBILITIES

• Creation of presentations and reports for clients based upon analysis findings including recommendations for short- and long-term improvement.
• Review of subjective and objective operational information through a process of management interviews.
• Facilitate client workshops and interviews to better understand, define and document requirements.
• Write user stories and use cases to document the requirements uncovered during workshops and interviews with clients.
• Analysis of client financial and operational data.
• Work with client to perform business process modeling activities to help operationally focused software implementations.
• Work on new software implementation projects related to policy admin implementations.

• Experience working in the property and casualty insurance industry required.
• Previous BSA experience, including requirements gathering and documentation.
• Bachelor's degree in a relevant field.
• Experience with policy admin system updates and commercial package lines of business.
• Experience with Duck Creek, Insurity/Instec/Quicksolver/Policy Decision, Origami Solutions, Guidewire Policy Center, Insurance Now or NetRate.
• Familiarity with insurance terminology and concepts.
• Understanding of software development lifecycle.
• Process modeling with an eye toward identifying potential operational improvements.
• Six Sigma experience.
• Strong facilitation skills, and solid verbal and written communication skills.
• Agile and Waterfall experience preferred.
• Strong Word and PowerPoint skills.
• Strong Excel skills, including familiarity working with a large dataset and getting useful insights out of it.
• Strong relationship building between internal customers, vendors and employees.
• Client-facing experience.
• Any insurance certificates (AU, CPCU), preferred.

COMPENSATION

The position is full time and will include a base salary and full benefits, including health, dental, vision, life, disability, vacation, and 401(k) with company match.  

This position is 100% remote.